BUILDING YOUR PEACE CHEST
How We Help Managers Handle Conflict More Comfortably
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Ray the owner called me because one of his managers was a talented and valued employee. Because of her interpersonal skills, however, none of the other employees wanted to work with her. They felt that she bullied and insulted them. It resulted in her work suffering because the others didn’t timely provide her with the information she needed to complete her projects. For Ray, he was paying for employees who were duplicating efforts and providing slow and sub-par final projects. Ray needed help communicating to his manager that her behavior was costing the company money, that her behavior was diminishing morale, and that she needed to commit to a skills training program for improvement.
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Tracy from Human Resources called me because one of her departments was in disorder. They had promoted one employee to supervisor, and half the employees aligned themselves with another employee who was passed over for the promotion. They were sniping at each other and constantly complaining to the Department Head and Human Resources. They were communicating poorly and undermining each other’s work. For the company, work was getting done poorly, or not at all, and the employees were monopolizing the time of other managers to handle the constant disagreements.
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Unmanaged Conflict Is the Largest Reducible Cost for any Business
It is because of my passion to help people develop their skills and find solutions to conflict, I created my Building Your Peace Chest program. My Building Your Peace Chest program is available to you in a variety of ways for a full year:
- 2 onsite full day training workshops during the year tailored to your specific needs with role-playing and interactive practicing of skills
- Webinars
- Training workbooks, handouts, and Coaching Guides for training workshops and webinars
- Ongoing telephone and Skype support to reinforce learning
- Copies of all articles, books, videos, and podcasts I have produced prior to and during the year of your investment
- Monthly articles for your employee newsletter and internal communications
- One-on-one Learning Coaching sessions
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My Building Your Peace Chest program is presented in a concierge format, meaning I provide coaching, guidance, and support to your managers throughout the year of your investment. |
In my Building Your Peace Chest program, your managers will learn to engage conflict with purpose and goals rather than reacting, to apply mediation skills to achieve cooperation, and to build collaborative relationships. I believe strongly that managers need to set clear expectations for their employees and not manage by trying “to be liked”.
Your managers will also work with me to develop a strategy for applying and practicing their new skills. The strategies are developed from hard facts and data, not gut feelings. Your managers and I will spend time reflecting on the data to create opportunities for practice and other specific action steps with the goal of improving relationships and productivity. We assess their current level of skills so that we can measure improvement. I can provide the necessary flexibility to produce results in a manner that fits within your business model and operational requirements. |
Investment Information
The Building Your Peace Chest program is available to you for a full year at the following investment levels:
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First 5 Employees
$5,000.00 |
Each Additional Employee
$1,000.00 |
Travel expenses (airfare, lodging, transportation) are additional. |
Contact me at 239-210-7516, toll free 877-687-1392, or Keith@AttorneyGrossman.com. You can connect with me through Facebook, LinkedIn, Twitter, and Google +